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Privacy Policy

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By using Ofrench.com you accept the terms of this privacy statement.

This privacy statement details how we use any information we collect from you. When you provide us with personal data and information, you are consenting to the processing of all such personal data and information as set out in this privacy statement. Please read this privacy statement carefully. Any changes to our privacy statement in the future will be posted to the web site. You should revisit this page from time to time to review any changes that we may have made. Our privacy policy should be read in conjunction with our Terms of Service and Conditions. If you have any questions or comments about how we handle your personal information, please contact us.

Protecting Your Personal Information

Appropriate technical measures are taken to protect your personal information including making a regular backup of our system and data. We have security measures in place to make sure any personal information we collect is secure. Your account and all information are on a secure server, which only a limited number of employees can access.

Even though we take appropriate technical steps to protect your security we cannot and do not provide any guarantees regarding the effectiveness of the security we employ or our ability to prevent third parties from acting unlawfully and obtaining information that you provide to us. By using Ofrench.com you accept and acknowledge that data transmission over the internet cannot be guaranteed as 100% secure and that you use the web site at your own risk.

Use of Your Personal Information

We use your personal information: to answer your queries or complaints; to facilitate the provision of online language classes between registered Ofrench.com Language Students and registered Ofrench.com Language Teachers, to carry out administration; for general statistics, research and marketing; for obtaining any relevant professional advice; as may be required by law or in connection with legal proceedings (including where we intend to take legal proceedings), or as may be necessary to establish, exercise or defend our legal rights. We may also use aggregate information and statistics for the purpose of monitoring the web site usage in order to develop the web site and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

Registering as a Language Student

When you register with us, you must tell us: your full name; your email address; your local time zone (if applicable). To use the Ofrench.com platform you will also be required to setup a Skype account so that we may connect you to your chosen Language Teacher.

Registering as a Language Teacher

When you register with us, you must tell us: your full name; desired password; your full name; your email address; your date of birth; your country of residence; your province; your teaching skills; your availability for teaching; your local time zone (if applicable) and where you heard about us. To use the Ofrench.com platform you will also be required to setup a Skype account and notify ourselves of your Skype name as a condition of listing a tuition profile on Ofrench.com.

Communication

Following registration on the Ofrench.com web site, Users are provided a communication system between Language Students and Language Teachers which requires the disclosure of individual Users email address. Users agree and acknowledge that disclosure of their individual email address to other Users of Ofrench.com is entirely at their own risk.

Communications between Ofrench.com Users using any of the tools or functions we make available to you (including unopened messages sent via our messaging system) may be monitored by Ofrench.com staff for the purposes of preventing fraud and to prevent abuse of the Ofrench.com web site.

Financial Information

Ofrench.com does not store financial details including debit and credit card numbers nor do we share customer details with any 3rd parties. Users will be required to enter their financial details each time a transaction is made through Ofrench.com. Ofrench.com utilizes encryption technology to ensure the protection of your financial details whilst completing transactions.

Payment of Lesson Fees

When booking language lessons with a Language Teacher, Language Students are required to pay the lesson fee to secure their lesson. Language Students who do not wish to pay using PayPal will be asked for details of a credit or debit card and a billing address.

Cookies

Cookies are small text files which are sent to your browser by a web server and which we store on your personal computer’s hard disk. Our system will issue cookies to your computer when you log on to the web site (trough “Contact info” registration/log) We use cookies on our site to: make it easier for you to log on; cut down the number of times you have to type in certain data; record the success of advertising, to target advertising and to track visitor usage.

The cookies used on the web site do not collect your personal information.

Some of our web pages may contain invisible electronic tags that allow us to count users that have visited certain pages. These files are only used to identify which advertisements bring customers to our web site and you cannot be identified by them. They are not issued by us but by the relevant advertising provider. Some of the cookies are strictly necessary for the functionality of the site while others are used to enhance the performance and your user experience.

If you choose not to use cookies during your visit, you should be aware that certain functions and pages will not work as expected.

If you want to delete any cookies already on your computer, please refer to your browser vendor’s instructions by clicking “Help” in your browser menu. You can also find out more about cookies and how to delete and control them on www.aboutcookies.org or click “Help” in your browser menu.

By continuing to use the Ofrench.com web site you are giving your implied consent to the use of cookies in the manner described above.

General

Ofrench.com may from time to time wish to send you promotional material. If you do not wish to receive promotional correspondence please submit a request by email.

Ofrench.com reserves the right to contact all Users by email for the purposes of facilitating online language classes between registered Ofrench.com Language Students and registered Ofrench.com Language Teachers.

We keep personal data: for as long as is necessary to fulfil the purposes we collected it for; as required by law; or to enforce or defend legal claims. Sometimes we will keep information that you have deleted, for example messages sent by you to other registered Ofrench.com Users. We will keep this information for a reasonable time.

Your Rights

You have the right to ask for a copy of all the information we hold about you (we will charge you a small fee for this) and to correct any inaccuracies. To obtain a copy of this information, please e-mail us. Users can amend their details on the web site at any time by accessing their account and updating their personal information.

Links to Other Web sites

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